Last Updated: May 2024
At Porter Home Health Services LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services. By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.
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Information We Collect
We may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or when contacting us.
- Usage Information: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
- Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences, such as the pages you visit, the links you click, and other actions you take on our website.
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How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain our products and services.
- To communicate with you and respond to your inquiries.
- To improve and personalize your experience on our website.
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To send you marketing communications, promotions, and updates if you
have provided your consent. - To monitor and analyze website usage and trends.
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SMS Terms and Conditions
Porter Home Health Services LLC uses SMS messaging to provide updates related to your care, appointment reminders, application status, and important notifications.
By opting in, you agree to receive text messages at the phone number you provided. Message frequency may vary. Standard message and data rates may apply.
Consent and Opt-Out
- SMS consent may be provided through online forms or direct communication with our staff.
- You can opt out at any time by replying STOP to any message. To receive assistance, reply HELP or contact us directly.
- All SMS opt-ins and opt-outs are logged, including the date, time, and method of consent or withdrawal.
Privacy and Data Use
- We do not share or sell your phone number or SMS consent with any third parties for marketing purposes.
- Text messages are sent only for purposes directly related to your care, scheduling, or inquiry with Porter Home Health Services LLC.
Content Policy
We are committed to responsible and lawful communication. The following types of content will never be included in our SMS messages:- Hate speech or discriminatory language
- Sexually explicit content
- Content related to illegal drugs or substances
- Misleading, false, or deceptive claims
- High-risk financial offers
- Weapons, explosives, or firearm-related material
- Unlawful solicitations or scams
We may update these SMS terms as needed. Continued participation in SMS communication confirms your agreement with the most recent version of this policy.
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Sharing Your Information
We may share your personal information with third parties, including:
- Service Providers: We may share information with trusted service providers who assist us in providing our products and services and maintaining our website.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
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Your Choices
You have the following choices regarding your personal information:
- Access and Correction: You can access, update, or correct your personal information by contacting us.
- Opt-Out: You can opt out of receiving marketing communications by following the instructions in the communication.
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Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
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Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “Last Updated” date will be modified accordingly.
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Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.